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Legal notice

This legal notice is provided in accordance with the laws and regulations applicable to companies established in the Netherlands and selling to customers in the United Kingdom, including applicable Dutch, UK, and EU e-commerce and consumer protection regulations.

Company Information

Company Name: Lunos Lights

Business Registration Number (KVK): 94025665

Address: Spakenburgstraat 36, 1107 WS Amsterdam, Netherlands

Phone: +44 7862 131918

Email: support@lunoslights.com

Disclaimer

Although Lunos Lights makes every effort to ensure that the information on this website is accurate and up-to-date, Lunos Lights makes no warranties regarding the completeness, reliability, or accuracy of the information provided. Use of this website and reliance on its contents is at the user's own discretion and responsibility.

VAT Information and Import Fees

VAT Number: NL005058556B19

Our company is registered in the Netherlands and products are shipped from the Netherlands.

VAT may be charged where required by applicable tax regulations. For customers located in the United Kingdom, taxes, duties, customs charges, or other import-related fees may apply depending on the order value and applicable regulations. Any such charges are determined by the relevant authorities and remain the responsibility of the customer unless otherwise stated at checkout.

Online Dispute Resolution (ODR)

In accordance with EU Regulation No 524/2013, the European platform for online dispute resolution is available here: https://ec.europa.eu/consumers/odr. Consumers may use this platform to resolve disputes where applicable.

Applicable Law

This legal notice is governed by the applicable laws of the Netherlands. Any disputes arising from the use of this website or transactions carried out through this website shall be handled in accordance with applicable legal jurisdiction requirements.

Contact Information

If you have any questions or comments regarding this legal notice, you can contact us by email at support@lunoslights.com or by phone at +44 7862 131918.

Customer Support Hours

Monday – Friday: 09:00 AM – 05:00 PM

Saturday & Sunday: 11:00 AM – 03:00 PM

Time Zone: (GMT+01:00) Central European Standard Time (Amsterdam)

Response Time: We respond within one business day.