Do Not Sell My Information

Effective Date: June 07, 2026

At Lunos Lights, your privacy is important to us. We are committed to protecting your personal information and being transparent about how it is collected, used, and shared.

In accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and applicable United Kingdom data protection regulations, customers have the right to request access to, correction of, or deletion of their personal information, and to object to or restrict certain processing activities where applicable.

Your Privacy Rights

You may have the following rights regarding your personal information:

1. Right to Opt-Out of Sale or Sharing

You may request that Lunos Lights does not sell or share your personal information with third parties for cross-context behavioral advertising or similar purposes.

2. Right to Access Information

You may request details about the personal information we collect, including:

The categories of personal information collected
The specific pieces of personal information we hold
The sources from which the information was obtained
The purposes for which the information is used
The categories of third parties with whom the information may be shared

3. Right to Deletion

You may request that we delete personal information we have collected about you, subject to certain legal or operational exceptions (such as completing transactions, preventing fraud, or complying with legal obligations).

How to Exercise Your Rights

To submit a request related to your privacy rights:

Email Us
Send an email to support@lunoslights.com
Subject line: Do Not Sell or Share My Personal Information

Verification
Please include your full name, email address, and order number (if applicable) so we can verify your identity and process your request securely.

Response Time
Once verified, we will respond and take appropriate action within the time frame required by applicable law, generally within 15 business days.

Our Commitment to Data Privacy

We do not sell personal information for monetary compensation
We only share information with trusted service providers (such as payment processors and shipping carriers) strictly for business operations
We do not share personal information for third-party advertising without appropriate legal basis
Personal information is stored and processed using reasonable administrative and technical safeguards

Customer Support Hours

Monday – Friday: 09:00 AM – 05:00 PM
Saturday & Sunday: 11:00 AM – 03:00 PM

Time Zone: (GMT+01:00) Central European Standard Time (Amsterdam)
Response Time: We respond within one business day